1. General

By commissioning me, you agree to these Terms of Service.

I reserve the right to update these terms at any time.

2. Ordering

Orders are accepted via VGen.

Please provide clear details (references, colors, theme, etc.)

I reserve the right to decline any commission.

3. Payment

I understand that payment is 100% upfront and refunds only apply under named circumstances.

Work will not begin until payment is received.

4. Pricing

Prices depend on complexity and project scope.

 Complexity fee up to +20% of the product

Additional changes may cost extra.

Rush orders cost +50%

5. Process

Sketch → Client feedback → Finalization

Minor revisions are included. Major revisions may require additional payment.

6. Turnaround Time

Standard delivery time: 5–14 days

May vary depending on workload, project complexity & IRL stuff.

7. Usage Rights

I retain all rights to the artwork.

Personal use is allowed (e.g. Twitch, social media)

Commercial use must be discussed beforehand (+20%)

Reselling, minting as NFTs, or redistribution is not allowed!

8. Credit

Credit is required: @ValfinaArt or @ValfinaChestine

9. Cancellation & Refunds

• Full refund available if the commission is canceled before work begins

• Partial refund may be provided depending on the amount of completed work

• Refunds are not available after the final files have been delivered

• Refunds will not be given for changes of mind or lack of platform compatibility

• Delays caused by missing references or slow communication are not refundable

• Major revisions outside the original request may require additional payment

• I reserve the right to decline or cancel a commission at any time with an appropriate refund if necessary

10. Communication

Please remain respectful.

Delayed responses may affect delivery time.

11. Agreement

By commissioning me, you confirm that you have read and agreed to these terms.

✨ Thank you for your support!